Frequently Asked Questions

Public records are available from the official public records custodian or repository to anyone who requests them. In order for any database of public records to be useful, the databases must contain all of the information in the public records offices. Our data files must accurately reflect the underlying public records, and we do not remove or suppress any information that is both accurate and publicly available. There are exceptions to this rule, as a courtesy we allow law enforcement, certain government officials or employees, and individuals with court protection orders the option to opt out their information.

As a courtesy we can ‘opt out’ your specific information from the NameFromPhone.com service. What this means is that your name as it appears in a particular record and the associated identifying information such as your address and phone number will be suppressed if you request this in the manner described below.

In order for us to “opt-out” your information from being viewable on the NameFromPhone.com website, we have developed a protocol to submit phone numbers to be excluded from results. Please use the Opt-Out Page to request a number that you would like omitted from future search inquiries. There is a ONE-TIME five dollar administrative fee toward the development and maintenance of this opt-out file.

Please allow 3-5 business days to remove your listing once the request and payment has been received.

Congratulations, you found a real investigative web site that provides accurate results. This is not an inexpensive, outdated, database query or a membership of any kind. What you found is the most reliable reverse phone and reverse cell phone lookup search on the internet. On this web site you are actually able to hire a REAL private investigator to conduct a REAL investigation into the Unlisted Phone Number or Cell Phone Number you provide. The investigator will obtain the ACTUAL Name and Address on file for the cell phone number you provide, Guaranteed!

The NTPI system accesses a variety of public and publicly available records. As you can imagine, the sources of data are infinite. Some include County offices, Court houses, and other government offices. Others sources include giant data aggregators and various reporting agencies. Many reporting agencies and public records resources can sometimes be slow to update information. Since we obtain information from various resources our systems are as current as they are. The actual updates are out of our control but the data is the most currently available data. We do not use outdated old databases.

The reverse phone lookup tool is updated in real-time. When new records are added to a database, all the old information is kept in archives for cross referencing, making the data much more comprehensive. There is not stale database information . our Reverse Phone Lookup records are real-time, 100% guaranteed accurate!

No one is notified that you are using NTPI, including the person you are searching for.

Cell phone numbers do show up in our FREE reverse phone record look up. Please try our phone search to look for possible matches.

Unlisted phone numbers do show up in our FREE reverse phone record look up. Please try our phone search to look for possible matches.

YES, Absolutely! We go to great lengths to secure our systems and we are very sensitive to the privacy and security concerns that individuals may have. The NTPI web site is extremely secure as it utilizes a 128 bit encryption certificate backed by a $10,000 Identity Assured Certificate.

If you are uncomfortable making a payment on the internet, please know that we go through great lengths to secure all transactions. Credit card numbers and encrypted with the highest standards. We use a dedicated server behind a secure firewall for transaction processing. We also use a Trust SSL Certificate which includes $10,000 in insurance against your credit card info being compromised.

No. You are not charged for setting up an account, in fact no account is needed to run free searches or order a premium search. The only time you will be charged by NTPI is when you confirm a charge on the check out page when making a purchase or by subscribing to one of our packages.

No. You are not charged for setting up an account, in fact no account is needed to run free searches or order a premium search. The only time you will be charged by NTPI is when you confirm a charge on the check out page when making a purchase or by subscribing to one of our packages.

No. You are not charged for setting up an account, in fact no account is needed to run free searches or order a premium search. The only time you will be charged by NTPI is when you confirm a charge on the check out page when making a purchase or by subscribing to one of our packages.

In addition to public record, NTPI provides access to publicly available information such as phone books, directory assistance databases, and online information (published membership directories). While this type of information is not truly public record, it is considered publicly available information.

Most instant access online searches are designed to locate individuals that have established residency in the USA. We do offer delayed “hand assisted searches” for reverse address and reverse phone searches in other countries but not online. Should you have special search need, please contact us here.

Yes! NTPI has a highly qualified Assisted Search team as well as a licensed private investigator on staff to help. Using our premium searches, one of the trained professional experts will take information you provide about your subject and search appropriate databases to find the information you are seeking. You can save valuable time while the NTPI Assisted Search team does the work. You can typically expect results same to next business day.

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